The agency saw great success launching and running the social media and digital presence for the ClubCorp Classic, a first-year celebrity and professional golf tournament near Dallas, Texas. Running a 3-month campaign with a 28-day ramp-up period leading up to and during the 3-day tournament in April 2022, the agency generated over 23 million social media impressions, 2 million video views, and 200% follower growth in just four weeks.
The Pollack Group’s social media team tactics included content ideation and calendaring, designing a tournament brand aesthetic and color palette, utilizing copywriting to establish a clear, sharp, fun, and concise brand voice for the event, leveraging social media growth techniques to build an audience of DFW-area golf fans aligning with the tournament’s target demographics, and building a social media presence to help augment ClubCorp’s overall social and digital presence.
Working in conjunction with the client, the agency team established a cadence for social channel content that, when combined with content from celebrities, fans, influencers, ClubCorp members, sponsors, and other parties, created a strong buzz and excitement around the event.
In cooperation with event host Mike Flaskey Entertainment and event title sponsor CMR Construction & Roofing (CMR), The Pollack Group coordinated marketing and public relations efforts for the Ragin Country Crawl, a one-night-only benefit concert with proceeds benefitting Hurricane Relief efforts across Louisiana. Headlined by country music star Lee Brice, and taking place at the CAJUNDOME in Lafayette, Louisiana, the event brought together country music fans from Louisiana to raise money for charity, bring awareness to hurricane recovery efforts, and have an evening of country music for diehards and new fans alike. All ticket sales revenues went directly to six local organizations working to support hurricane efforts following Hurricane Ida and other recent natural disasters in Louisiana.
The agency handled event marketing and public relations across numerous channels to drive event and sponsor awareness within the Lafayette market, as well as markets across Louisiana. This included coordinated social media marketing (organic and paid), radio, community outreach, content creation, branding, and website development efforts for the event. Additionally, the agency teamed with Worldcom Public Relations Group partner Deveney in New Orleans, Louisiana, to coordinate in-market media relations efforts, securing important television and radio placements for Lee Brice, CMR, and Mike Flaskey Entertainment’s senior leadership.
A seven-weeks campaign resulted in a memorable concert, featuring Brice and fellow country stars Randy Houser and Colt Ford. From event inception to the concert, the agency helped drive ticket sales and event attendance through grassroots tactics including local market tailgate and football game ticket voucher giveaways, working with the artists’ teams to create curated social media content promotions, coordinating with local first responder and veterans’ groups for ticket giveaways, and integrating the event’s website, social media, TV, radio, and public relations together into a promotional campaign for an important charitable cause.
When former Diamond Resorts CEO Mike Flaskey launched his own experiential and live events marketing company in 2021, MF Entertainment (MFE), he tapped The Pollack Group to build the company’s digital presence.
Our LAB186 team built the company’s website, launched its social media platforms, supported logo design, created a branding guide, and positioned MFE and Mike Flaskey as leaders in the golf tournament and live sports, music and entertainment verticals.
The team also worked with Flaskey on his LinkedIn thought leadership platform, ghostwriting articles and positioning him as a thought leader in the vacationing, celebrity golf, experiential marketing, and live events industries.
Since the launch, the agency has provided social media and content creation, media relations, radio advertising, website design, and additional digital marketing support for MFE and its clients.
Projects include coordinating marketing and public relations efforts for the Ragin Country Crawl, a benefit concert in Lafayette, Louisiana, launching and running the social media presence for the Invited Celebrity Classic to the tune of over 68,000,000 combined social media impressions for 2022 and 2023’s events, and creating the event logo, website, and social media as well as conducting media relations outreach highlighting the inaugural Payne Stewart Invitational, and its charitable beneficiary, the Payne Stewart Kids Golf Foundation.
As Opy, an Australian ground-breaking Buy Now, Pay Later (BNPL) solution, was getting ready to launch in the U.S., it retained The Pollack Group to bolster its visibility and credibility in the market. Further, the agency was tasked with mapping out how to differentiate Opy’s BNPL offering from the mainstream “Pay in 4” products dominating the market.
The Pollack Group planned and created a multi-pronged, dynamic communications program that effectively communicated Opy’s offerings and differentiated itself from a crowded BNPL market, establishing itself and key executives as thought leaders in the industry. The program would leverage data to tell stories.
Recognizing that brand messaging must be clear, concise, and consistent to resonate with target audiences effectively, the agency developed a messaging matrix that encompassed how we would communicate with Opy’s various stakeholders on its different platforms. In so doing, we were able to ensure that there was nuanced messaging to all its different verticals. Additionally, since content is essential to deliver key messages successfully, we helped Opy create and upgrade its existing content to support this newly developed messaging.
At this stage, developing a cadence of news announcements, owned content, and social media content was critical in showing credibility and value. The agency developed a wide breadth of press materials and worked to establish momentum with a steady drumbeat of key milestones and announcements. The Pollack Group drove PR efforts by announcing several partnerships, such as the partnership with American Express, Goldman Sachs, Cross River Bank, Patient Now, Experian, ezyVet, as well as Opy’s launch into the automotive vertical. In 2021 alone, The Pollack Group secured dozens of placements in a host of trade publications with solid placements in the top-tier media. These outlets included the Wall Street Journal, CNBC, TechCrunch, FinTech Magazine, The FinTech Times, American Banker, PYMNTS, Payments Dive, WWD, AdWeek, Chain Store Age, and Financial Brand. The agency also drafted and placed several opinion pieces in outlets that included Automotive News and Today’s Veterinary Business.
In addition to these placements, The Pollack Group worked hand-in-hand with key Opy executives to help bolster its profile in the marketplace. In establishing and managing their social media profiles, arranging media interviews, and securing speaking opportunities, we created a halo effect, portraying the company as credible and rooted in a solid vision, mission strategy, and plan. We were cognizant that Opy’s PR and communications strategy needed to do more than raise awareness; it needed to stand out in an overly crowded market and deliver a message of compliance and credibility.
While managing the social profiles of Opy leadership, The Pollack Group also handled the brand’s social media presence. The agency performed a comprehensive audit of Opy’s social channels, reviewing the copy and content against its competitors, to report back on strengths, weaknesses, opportunities, and what else was needed. The agency developed a posting schedule to complement the overall editorial calendar. In addition, the agency developed graphics and copy and managed community engagement, and analytics monitoring. We also led social media campaigns, such as Opy’s partnership with ezyVet during national pet appreciation week.
In 2022, the agency deployed a consumer survey. The results provided interesting trends regarding budgeting practices for high-cost dental and veterinarian care, the sustainability of paying off high-balance bills, and how COVID-19 changed the perception of BNP for Americans. Not only was the survey and its infographic an exciting piece of content to leverage from a media relations perspective, it also proved to be a business development angle.
From messaging, brand positioning, and media relations to content creation and social media management, Opy’s communications program has helped drive success for the brand in the U.S.
To attract new game players to the world’s favorite social gaming app Bingo Blitz and its in-game feature, Blitzy’s Trattoria, the agency conceived and created a large-scale online recipe contest to unleash the “buzz.” We built a website with a fully-functional bingo game where visitors could participate and receive a random selection of ingredients for a submitted recipe. Subsequently, to trigger a lead generation push, we produced a Facebook Live event video, using sophisticated visual effects that called out random ingredients from a Bingo machine. To drive contest participation, we added digital and social media marketing and public relations components and produced a video with celebrity chef Ludo Lefebvre in his award-winning restaurant, cooking the recipes of the three selected finalists and selecting a grand prize winner. Campaign results? 175,000+ page views; 342,464 people reached through a call for entries video; 82,997 new engagements; 13,407 bingo players and 4,378 recipe submissions received. The chef's video alone reached 663,383 and raked in 88,025 engagements.
The world’s favorite social gaming app, Bingo Blitz, needed to attract new game players and increase the excitement of existing players for its in-game feature, Blitzy’s Trattoria with a recipe contest. The agency conceived and implemented a large-scale recipe contest to deploy online to generate buzz about the game and also to attract new players through a variety of lead generation tactics. PPMG built a website from scratch with a fully-functional bingo game, where visitors could then play to get a random selection of ingredients. PPMG planned, produced, and edited a Facebook Live video using sophisticated visual effects to call out random ingredients from a Bingo machine. The Bingo call video reached 342,464 people and collected 82,997 engagements. Following that, participants were invited to submit recipes with those random ingredients. We collected and managed recipe submissions and participant communication through a robust lead-generation CRM that we modified, customized and implemented specifically for the program. Finally, we produced a video with celebrity L.A. Chef Ludo in his award-winning restaurant who cooked the recipes from three finalists and chose a grand prize winner. The chef's video raked in 88,025 engagements with a reach of 663,383. We used a variety of digital marketing, social media marketing, and public relations tactics to drive participation in the contest resulting in 177,396 pageviews, 13,407 bingo players, and 4,378 recipe submissions. The winner? A beautiful freshly-grilled salmon.
As it transitioned from corporate housing provider to global hospitality brand, leading hotel and serviced apartment provider Oakwood looked to the agency to manage its social media presence and engage its followers worldwide. Oakwood’s global communications team needed a social media strategy that engaged Oakwood’s guests, associates, partners, and leaders in the travel and hospitality industries.
The agency focused on three objectives: building brand awareness and community engagement; generating conversations around industry trends and advice; and sharing brand and property initiatives to drive business leads and bookings. The social strategy also included thought leadership, specifically managing the LinkedIn presence for Oakwood’s CEO, ideating and creating content highlighting property signings, openings and employee initiatives, and offering a C-Suite perspective on travel trends and news throughout the pandemic. The agency consistently grew Oakwood’s social media presence on Instagram, Facebook and Twitter, executing a content strategy highlighting the brand’s 80+ global properties across 12 countries. In 2022, Oakwood was acquired by The Ascott Limited.
The second-oldest U.S. Navy museum, the United States Navy Seabee Museum, turned to the agency to create brand-new, high-quality informational videos as an added new element for its visitors, as well as to launch new social media campaigns and build an enhanced digital curriculum for students. To support the museum’s mission, namely to “select, collect, preserve and display” historic material of the Naval Construction Force (known as the Seabees), the agency created five videos featuring interviews and 3D-animated graphics as a showcase for guests and servicemen, alike. From showcasing the Seabees’ humanitarian work, to a deep-dive showcasing one of the museum’s specialty vehicles on display, these videos combined creative storytelling with video production capabilities to share with the general public today and for generations to come, the stories behind an impactful military organization.
The City of Santa Monica needed to better understand the community for more informed policies and community initiatives, but realized that it lacked the right type of data. So it set out to do something that had never been done before: integrate the science of wellbeing into the foundation of the local government. The core of the Wellbeing Project, the city’s winning entry in the Bloomberg Philanthropies Mayor’s Challenge, is a comprehensive index of analysis developed in partnership with renowned research firm RAND Corporation and New Economics Foundation. The agency worked closely with the project to distill and communicate the data for public consumption, consulted on website development and to assist in strategically implementing change within the city based upon findings. The launch of the index solidified the city’s thought leadership platform in sustainability and health and wellness.
Before the global water scarcity and drought crisis reached its present fever pitch, the 75-year-old irrigation manufacturer understood that it faced a potential environmental crisis perception — simply for being an irrigation company, which carried an implication of wasting water. The agency positioned the company as a thought leader in water conservation as it relates to the lawn and garden industry, and created a new campaign coined “The Intelligent Use of Water.” We developed a roadmap for a sustainable, multi-pronged program with multiple touch points that included industry white papers, bi-annual Intelligent Use of Water global summits, film competitions, awards programs, partnerships, grade school curriculums, Tournament of Roses Parade participation and more. Its position as an industry leader in landscape water conservation insights, was solidified.
More than 40,000 commuters drive through Century City every day, causing tremendous traffic congestion in Los Angeles. The Century City Transportation Management Organization (CCTMO) was organized by area business leaders looking to increase awareness of the benefits of alternative transportation.
We created a commuter’s resource platform, Commute 90067, and launched an awareness campaign about the benefits of alternative transportation for commuting. The platform efficiently charted out bus routes, paired carpoolers and organized vanpools.
The Commute 90067 campaign included traditional and digital advertising, transit and street pole advertising, street team marketing, incentives, and events. Additionally, we developed partnerships with commercial real estate companies and their business tenets to communicate Commute 90067 to their staff through meetings and incentive programs. The extensive awareness program enabled CCTMO to reach its goal of reducing traffic into and out of Century City by 12,000 cars.
Crucial.com, a division of Micron Consumer Products and a leading online retailer specializing in computer memory upgrades, needed to increase awareness of their do-it-yourself memory upgrade as an easy solution for computer problems that plague consumers on a daily basis. In Phase 1, we utilized consumer survey research, satellite and ground media tours, media mailers, infographics and aggressive media relations strategies, to speak to the computer-induced frustration and stress that results from an underperforming computer, with the easy solution, of course, offered by Crucial.com. In Phase 2, the agency commanded audience attention through creative campaigns such as “Love Your Computer”, “Get Tough on Your Computer”, and the nationwide search for the “Official, Unofficial Office Computer Go-to Superstar” – and resulted in over 100 million media impressions.
Strict regulations, required compliance and data security concerns have kept financial services technology in the stone age, for innovation is very risky and costly. Docupace’s turn-key Straight-Through Processing product eliminates those challenges. The company needed to raise awareness with a very niche audience and tapped the agency to develop a long-term comprehensive public relations and digital marketing strategy that would rebrand it as a cyber secure and compliant financial tech firm. We redesigned and implemented a new website, coordinated an advertising campaign, built content marketing, including strategic native advertising, and launched a thought leadership platform — all targeting the C-suite of financial services. Docupace entered the marketplace en force and saw strong growth in the marketplace. Docupace became a trusted FinTech leader for financial services firms.
The challenge for Luxe Hotels was to design an experiential and lifestyle synchronized communications platform that was workable for both Luxe Hotels (branded properties) and L.E. Hotels, a collection of premier independent hotel properties worldwide, across 31 countries. Multi-channel digital communications streams had to work in concert with each other regarding overall positioning and messaging, and needed to be dynamic by design, addressing different audiences from various angles. The programming was designed to be foundational and sustainable, as the brand expanded. We implemented an overarching brand platform and specific programming per business unit, that included a Brand Share of Voice and Consumer Engagement as well as Partnerships and Quarterly Engagement, Influencer Marketing and Special Promotion programming that would be tied to seasonal happenings, news cycle or opportunistic events.
The company that first introduced drip irrigation technology to the world over 50 years ago, needed to expand its presence in both traditional and new crop markets as farmers were increasingly faced with drought conditions and decreased access to water. Netafim looked to the agency not only to bolster its media relations and marketing programs, but also to pave the way for a transformation of the way the company positions itself and its product offerings. The agency has been instrumental in helping Netafim restructure its dealer incentive and marketing program, forge relationships with key agricultural and environmental influentials and academics, develop sales and marketing tools, as well as conceptualize and execute marketing and advertising campaigns for the landscape and agriculture divisions.